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Update: System Outages


Faulkner County Sheriff’s Office realizes that many citizens remain concerned about not being able to view the inmate roster. Unfortunately, this has led to a number of false rumors circulating as to the issue at hand. We hope this update will clear up any questions or concerns you may have.

As posted previously, our technology systems sustained major damage during the storms, which impacted the area on June 28, 2023, causing significant damage in Faulkner County as well as power loss. The power loss caused significant damage to our servers that store all of our data. The Jail Management System and Records Management System were the only software programs unable to be restored by the backup systems in place. Records for over a year predating June 28, 2023, are contained in the damaged server. This server is with an in-state company to recover the trapped data. The Faulkner County Attorney is now involved with the legal process to obtain needed encryption keys from the original manufacturer for the repair company to retrieve the data.

Faulkner County Sheriff's Office Applications, including the Faulkner County Detention Center Inmate Roster, depend on the data bridged from our Jail Management System. Until this ongoing issue is resolved, that feature will be unavailable. While we hope to have this issue resolved soon, we have no control over the issue and look forward to our system working again as well. However, we do apologize for any inconvenience this may cause. We appreciate your patience during this time.

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